Hiring

CUSTOMER SERVICE & STOREFRONT TEAM MEMBER – LINDON, UT

One Loved Babe is looking to add a new member to our Lindon team to lead our customer service and work in our storefront! Providing an exceptional customer experience is at the heart of everything we do, and our team makes all the difference.

This role will have a dual focus of managing customer service emails and helping customers in our Lindon warehouse storefront. This is a great position for someone who is organized, personable, detail-oriented, and enjoys connecting with customers both digitally and face-to-face.

A successful team member for this position is a strong communicator, quick learner, and problem-solver with a positive attitude and a genuine desire to create a great experience for every One Loved Babe customer. At One Loved Babe, we strive to create a positive, fun, and efficient environment - and yes, you'll get a killer discount.🥳

RESPONSIBILITIES INCLUDE:

• Respond to customer service emails in a timely, professional, and on-brand manner

• Resolve customer questions and concerns related to orders, returns, products, and general inquiries

• Work the warehouse storefront, assisting in-person customers and creating a welcoming shopping experience

• Process returns and exchanges accurately

• Maintain cleanliness and organization of the storefront

• Communicate with team members to ensure smooth daily operations and exceptional customer care

REQUIREMENTS:

• Strong written communication skills with excellent English grammar and spelling

• Friendly, professional, and customer-focused attitude

• Strong organizational skills with the ability to prioritize tasks and manage time efficiently

• Comfortable working on a computer and navigating customer service and order management systems (or willingness to learn)

• Attention to detail and strong follow-through

• Problem-solving mindset and ability to handle customer situations with care and confidence

• Ability to work well independently and as part of a team

• Previous customer service, retail, or fashion industry experience is preferred, but not required

SCHEDULE & DETAILS:

• Part-time position, approximately 22-28 hours per week

• Must be available on-site (Lindon, UT) Tuesdays (10a-6p), Thursdays (10a-6p), and Saturdays (10a-4p)
  

• Option: Monday/Wednesday remote or on-site customer service for 1-3 hours
  

Position is located in Lindon, Utah. Ideal start date is February 2. Interviews begin as soon as 1/20. Candidates please email a resume to hello@onelovedbabe.com at your soonest convenience.