SHIPPING

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All orders are shipped from Lindon, Utah. Orders are typically processed and shipped within 1-2 business days. Shipping rates and estimated delivery times are calculated at checkout. Please note that orders are not shipped on Saturdays, Sundays, or major holidays. 

*Please note that holidays and sales may delay the order fulfillment process as we do our best to fulfill higher order volumes.
*While the delivery estimates provided at checkout are expected, we unfortunately do not have control over any delays that may be caused by USPS or UPS, including weather delays.
*Please note that shipping fees are non-refundable.
*Due to the additional associated shipping requirements, brim hats, select home goods, and select cosmetics (mousses, liquids, aerosols) are not eligible for free shipping.

INTERNATIONAL

• International shipping cost is calculated at checkout and determined by shipping location and package weight.
• Customers for international orders are responsible for all shipping fees, customs, duties, taxes, or brokerage fees that may apply. Please contact your local customs office regarding your country's custom policies.
• The estimated delivery time for international packages varies, but is typically 2-4 weeks.

Orders placed on or after November 10, 2023
One Loved Babe is not responsible for lost/stolen/damaged packages once an order has been shipped. We offer order protection through re:do for $2.98 that will cover your package if lost, stolen, or damaged. If you opt out of re:do, please reach out to your local post office if your package is missing or damaged. If you purchased re:do and your package is lost, missing, or stolen, please email hello@onelovedbabe.com. Please note that we have a 7-day waiting period from the last package update before we can file a claim for a replacement or reimbursement. Claims must be made within 30 days from the most recent shipping update.

Orders placed before November 10, 2023
One Loved Babe is not responsible for lost/stolen/damaged packages once an order has been shipped. We offer ShipTection Shipping Protection to cover your order if it gets lost, stolen, or damaged. You can choose to add it to your order in your cart. If you opt out of ShipTection Shipping Protection, please reach out to your local post office if your package is missing or damaged.

Reporting a claim with ShipTection:

Claims can be filed using ShipTection's insurance partner, InsureShip, here: File a Claim. FAQs about ShipTection can be found here. 

Claims must be filed within 90 days from the date of shipment. For lost-in-transit shipments, please wait 20 days, or 30 days for international shipments. Claims for damaged shipments may be filed immediately.  For packages marked as "delivered" but not received, please wait 14 days before filing your claim.